Product care

There are care instructions sewn into every Klay item. Please follow these and your Klay item should last for years.

General tips for Cushions:

  • Don't be afraid to vigorously plump your cushion up from time to time if it loses its shape. 
  • Do not store/ leave in direct sunlight as this causes fading.
  • Be gentle when you take the cover off, always make sure the inner is not putting any stress on the edges of the zip openings. 
  • Follow care instructions on label sewn into the cover for how to wash.
  • Avoid using velvet cushions on surfaces with sharp edges or patterns, as velvet can bruise.
  • Do not wash inner - just gently spot clean it and air it outside in the shade to freshen.
  • For ironing/ steaming velvet never touch velvet with the iron. For Discs and Globes you can keep the inner inside, but for Bolsters you will need to remove the cover. Hover the iron 3-4 inches away from the velvet and steam, while brushing velvet with a gentle brush - use a babies hairbrush, toothbrush or something similar.

General tips for Jackets, Shirts, Pants and tops: 

  • Do not store in direct sunlight as this causes fading and sun damage.
  • Always wash on its own, with cold water on a gentle cycle in the washing machine with low spin using mild liquid detergent. Dry in shade.
  • Iron (not too hot) to remove creases.
  • Use a paper lint roller to remove dust, hairs etc after ironing or before wearing.

General tips for Roll Down Canvas Bags: 

  • Do not store in direct sunlight as this causes fading and sun damage.
  • Always wash on its own, with cold water on a gentle cycle in the washing machine with very low spin using mild liquid detergent. Dry in shade.
  • Iron (not too hot) to remove creases. NEVER iron near or on straps as they will melt!
  • Use a paper lint roller to remove dust, hairs etc after ironing or before wearing.

General tips for Big Drawstring Bags: 

  • Do not store in direct sunlight as this causes fading and sun damage.
  • Always wash on its own, with cold water on a gentle cycle in the washing machine with very low spin using mild liquid detergent. Dry in shade.
  • Iron (not too hot) to remove creases. 
  • Use a paper lint roller to remove dust, hairs etc after ironing or before wearing.

General tips for Floppy Totes & Pillowcases: 

  • Do not store in direct sunlight as this causes fading and sun damage.
  • Always wash on its own, with cold water by hand or in the machine - on a gentle cycle in the washing machine with low spin using mild liquid detergent. Dry in shade.
  • Iron (not too hot) to remove creases.
  • Use a paper lint roller to remove dust, hairs etc after ironing or before using.

General tips for Hats: 

  • Do not store in direct sunlight as this causes fading and sun damage.
  • Wash on its own by hand with cold water using mild liquid detergent. Dry in shade.
  • Iron (not too hot) to remove creases.
  • Use a paper lint roller to remove dust, hairs etc after ironing or before wearing.

General tips for Winter Wool Jackets: 

  • Do not store in direct sunlight as this causes fading and sun damage.
  • Hand wash in a bucket using cold water & eco laundry liquid. Gently squeeze out water after rinsing. Dry flat on a towel. Steam iron on wool setting, with a cloth between the iron and the wool.
  • Use a paper lint roller to remove dust, hairs etc after ironing or before wearing.

General tips for Pouches: 

  • Do not store in direct sunlight as this causes fading and sun damage.
  • Wipe outside with a warm soapy cloth to clean and gently hand wash lining
  • Dry flat in shade

General tips for Moonstar Shoes: 

  • To wash: Clean off any bigger pieces of dirt with a damp cloth then fill a bucket with warm water and mild eco laundry liquid and put the shoes (with laces removed) into soak for 15-20 minutes. Then scrub with an old toothbrush or nail brush, something gentle. To dry: Never put in a dryer. Ideally dry in a shady windy spot, or just not in direct sun for too long.
  • Do not store in direct sunlight as this causes fading and sun damage.
  • Wipe rubber parts with a damp cloth with mild soap in between washes.